Shipping Policy
SHIPPING
We offer free standard shipping on all orders over $50 USD, including subscriptions and one-time purchase orders (this excludes taxes, promo codes, and reward codes). Orders under $50 will be charged a ground shipping fee of $5.99. Orders going to East Coast states are charged a shipping fee of $7.99. Orders of 3lb and up are charged a shipping fee of $9.99, and orders going to Pacific Islands are charged a shipping fee of $15.
We process and ship out all orders Monday through Friday, not including holidays. Orders are fulfilled and shipped out the next business day, between Monday through Friday, excluding holidays.
Orders with standard shipping take approximately 4-5 business days from the time they ship to arrive at their final destination.
Tax
BST-protection has already covered the customs duties and clearance fees for your country/region, so you will not be required to pay additional import taxes.
Address Change or Order Cancellation
Once your order is complete, we will send you a confirmation email, and your order will be processed immediately. If you need to make any changes or cancel your order, please contact us as soon as possible at support@bst-protection.com, and we will do our best to assist you.
Contact Information
For questions regarding our Terms of Service, please email us at Support@bst-protection.com.
Our contact details are as follows:
Address: FLAT/RM 813A, 8/F, TRADE SQUARE, 681 CHEUNG SHA WAN ROAD, CHEUNG SHA WAN, KL, HONG KONG
Phone: +1 (518) 528-9748